Corporate news, Awards
18-10-2024
Global Hospital Rating 2024: the San Raffaele Research Hospital Confirms Its Excellence in The World
Publication date: 28-02-2024
Updated on: 21-05-2024
Topic: Awards
Estimated reading time: 1 min
Article Author
Lara Benvenuti
Editor and Translator
Viktoryia Luhakova圣拉斐尔研究医院再次被评为 "2024 年全球医院评级"（Global Hospital Rating 2024）中的优秀医院。
这一高度评价是全球多家医院参与调查的结果，调查不仅收集了专家的意见，还收集了与患者满意度和医院服务质量相关的调查结果。
Participation and survey goals
Ospedale San Raffaele participated as a multi-disciplinary hospital, along with other facilities of excellence in the world.
The application consisted in the completion of a questionnaire in which several aspects were analyzed and evaluated in detail by the Statista team in order to provide the public with an overview of the work done at the facility and the contribution that, on a daily basis, medical and non-medical staff and researchers make to the patient (e.g., provision of health care services and attractiveness as an employer).
In addition to that, our hospital got the opportunity to find out its strengths and identify areas for improvement, while also reinforcing the relationship and enhancing trust with patients and stakeholders.
Evaluation criteria
The evaluation used a star rating system from 1 to 5, considering different characteristics. Our facility, which was awarded 4 stars, was examined based on 5 specific categories that comprehensively reflect the yardstick for measuring the quality of a hospital facility. These include:
- attractiveness to employees;
- provision of assistance;
- timeliness of care;
- information technology in healthcare;
- patient experience and safety.