2024 年全球医院评级:圣拉斐尔科学研究医院确认其在全球的卓越地位
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出版日期: 28-02-2024
更新日期: 21-05-2024
主题: Awards
预计阅读时间: 1 分钟
![Lara Benvenuti](/static/img/placeholders/avatar-slider-m_v02.jpeg)
文章作者
Lara Benvenuti![Viktoryia Luhakova](/images/international-office/963/image-thumb__963__auto_bb6cf6aa03d81b3fbe6c36f06095e911/viktoryia-luhakova.jpg)
编辑和译员
Viktoryia Luhakova圣拉斐尔研究医院再次被评为 "2024 年全球医院评级"(Global Hospital Rating 2024)中的优秀医院。
这一高度评价是全球多家医院参与调查的结果,调查不仅收集了专家的意见,还收集了与患者满意度和医院服务质量相关的调查结果。
Participation and survey goals
Ospedale San Raffaele participated as a multi-disciplinary hospital, along with other facilities of excellence in the world.
The application consisted in the completion of a questionnaire in which several aspects were analyzed and evaluated in detail by the Statista team in order to provide the public with an overview of the work done at the facility and the contribution that, on a daily basis, medical and non-medical staff and researchers make to the patient (e.g., provision of health care services and attractiveness as an employer).
In addition to that, our hospital got the opportunity to find out its strengths and identify areas for improvement, while also reinforcing the relationship and enhancing trust with patients and stakeholders.
Evaluation criteria
The evaluation used a star rating system from 1 to 5, considering different characteristics. Our facility, which was awarded 4 stars, was examined based on 5 specific categories that comprehensively reflect the yardstick for measuring the quality of a hospital facility. These include:
- attractiveness to employees;
- provision of assistance;
- timeliness of care;
- information technology in healthcare;
- patient experience and safety.